พร็อพเพอร์ตี้ สเก๊าท์ (ประเทศไทย) จํากัด

Build, manage and oversee the daily operations of the sales team Recruitment, training and retention of property consultants Regularly review and analyze the performance of property consultants, providing constructive feedback and development plans. Monitor team performance Identify and implement process improvements to streamline sales operations and increase efficiency. Offer support and market knowledge to team members Actively assist property consultants in closing deals by providing guidance, resources, and strategic input. Coordinate with other departments to provide property consultants with the necessary tools and information to close deals efficiently. Inspire and motivate the sales team to achieve their targets and maintain a high level of morale. Share market insights and trends with the sales team to help them better understand and respond to client needs. Develop and implement strategies to retain clients and encourage referrals.

Notify tenants who are 2 months away from lease expiration. Gather and update tenants’ decisions on whether they are interested in extending their lease agreements. Prepare and send lease agreement extensions via email. Ensure all contracts are signed by both parties before the start date and prevent any backdating of contracts. Track and manage Client data using the worksheet and Customer Relationship Management System (CRM) Follow up with clients to ensure that company commissions are paid in a timely manner.

Cold call / outreach to potential clients regarding the real estate. Follow up with other potential clients. (Acceptance rate) Make appointments with potential clients for viewing property. Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate. Develop and implement strategies for proactive client engagement and relationship building. Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals. Collect and analyze client feedback to identify trends and areas for improvement. Maintain accurate records of client interactions, feedback, and engagement activities. Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.

Advise tenants/buyers to find their perfect property at the best price and hassle-free, using our advanced in-house technology to find properties matching the tenants/buyers’ needs Provide property viewing to clients and facilitate the successful closing of rental/sale agreements between the landlord/property developer and the tenant/buyer Prepare documentation to support the rental/sale process, ensuring all paperwork is accurate and complete

Check listings available on the internal search (30 listings per day). Update database in the system (in case there are mistakes in listings). Deal with walk-in customers/landlord/Developer and phone calls, record their details and requirements, Provide information and forward to Sales or Rentals manager. Coordinate with the Accounting department to process company bill payments, send accounting documents, and create internal documents. Translation work as required by management. Prepare documents to request to be an authorized representative for project sales and contact Developers/landlord to gather project details and send information to relevant departments in Bangkok. HR process (provide information for HR in BKK for new employees or the one who resigned). Property management service: Check out process and Dealing with client/owners issue during time of staying. Minimum 20 viewings with pictures and videos during viewings. Move-in process included: (Furniture inventory, Damages inventory, Juristic office registration) - for foreign SPRVs (SPRV will pay for it and depending on KPI achievement will be reimbursed some part or all). Viewing process included: Prepare key from juristic, Open an unit for foreigner SPRVs (SPRV will pay for it and depending on KPI achievement will be reimbursed some part or all). For sale deals property transfer in the land department.